Buildit Materials

Returns Policy

You may return most new, unopened items for a credit within 7 days of delivery however, it will be subject to cartage costs plus a reduction of 20% of the invoice value to cover handling and restocking fees. We don't accept opened pallets of goods, they must be in the original state they were in upon delivery. We don't accept returns for goods especially obtained, imported, made to order or packaged with used products.

Damaged Goods

The supplier will not be liable for any claim for damage to the goods, however the following criteria must be met:

  1. You must fill out our returns form within 2 days of delivery.
  2. The Goods in question should be set aside for inspection by a BuildIt Materials representative.

BuildIt Materials will not be liable for defects or damage affecting 5% or less of the following goods: Clay, concrete or tile Goods supplied to the customer.

 

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